• FAQ: How to create “Don’t show again” button

  I want to have a “Don’t show again” button for my Popup to hide it from the users that once see it. You can add the following CSS class to your CTA (Call to action) button to close the Popup for your specified time period: sg-popup-dont-show-30 “30” in the code is the number of days for cookie saving. You can change it to whatever you wish. Close Popup and Don’t Show for 30 daysFew readers

• FAQ: How to close the Popup with a Custom link

  How to close the Popup with a custom link? You will need to have the following code inside the popup with sg-popup-close CSS class attached to the element: Click Me to Close popupFew readers

• FAQ: How to Show the Popup only Once per user?

  How to show the popup only once per user? In order to achieve the desired result, you can use the Popup Showing Limitation option from the Advanced section, which comes with the free version of the plugin. Please, check the article below for more details. How to set Popup showing limitation (Free)Few readers

• FAQ: How to Show a popup with Exit Intent every time the user tries leaving the website?

  How to show a popup with exit intent every time the user tries leaving the website? In order to achieve the desired result, please, open the Settings next to the Exit Intent event, set the -1 Expiry time and Save the changes:Few readers

• FAQ: How to Remove White space between the image/form and popup's border

  How to remove the white space visible between the image or form and popup’s border? Enable the Background Settings from the Design section, select the random color, and set the Opacity into 0 by choosing the second theme.Few readers

• FAQ: Why can't I see the License tab

  Why can’t I see the License section under the Popup Builder menu after the purchase of a single extension or a bundle? The License section doesn't get added automatically after the purchase. It appears under the Popup Builder menu only when you install and activate the purchased single extension or a bundle. Please, check how to install a single extension by clicking here.Few readers

• FAQ: Is there a Recommended Image Size for the Popup

  Is there any predefined size for the image, which can be used inside the popup? There is no limitation for the image size to be used inside the popup.Few readers

• FAQ: Can I get an Email when someone Subscribes to a popup?

  Can I get an email, when someone subscribes to a popup? It is not possible to get an email about every new subscriber with the free version of the plugin. You need to have the pro, Subscription Plus extension to use the feature. Please, check the article below to find out all the available options within the Subscription Plus. How to Use the Subscription Plus Extension (/en/article/how-to-use-the-subscription-plus-extension-1pirFew readers

• FAQ: Can I Redirect to a URL when the Floating button is clicked?

  Can I redirect the users to the exact URL when the floating button is clicked? It is impossible since the floating button is supposed to open a popup when it is clicked. Please, note, that you need to choose the On Click or Set by CSS Class event for the popup and enable the floating button for an accurate result.Few readers

• FAQ: How Do I Add Fields in the Aweber popup

  How do I add a field inside my Aweber popup? In order to add a field to your Aweber popup, you need to add it from your Aweber account. Right after, update the Aweber popup for an accurate result.Few readers

• FAQ: Can I Use the Plugin if I Don't Renew the Subscription?

  Can I use the plugin if I won’t renew the subscription? The plugin may still function, but there is no guarantee that it will work properly. It needs to be up to date so it can work without any issues. So, there is a need to renew the subscription to get updates and support for the plugin.Few readers

• FAQ: How to set the Countdown popup to Repeat after the previous one is ended?

  Can I set the countdown popup to repeat after the previous one is ended? In order to achieve the desired result, from the Countdown settings enable the Timer, right after Repeat After Timeout options.Few readers

• FAQ: WooCommerce and EDD ( Easy Digital Downloads) extensions

  Can I use the WooCommerce and EDD ( Easy Digital Downloads) extensions with any popup type? Please, note, that those are not separate popup types, but an events (triggers) which work with any of the popup types you may have. You need to create the desired popup type and from the Events section choose the appropriate event, such as WooCommerce events ( Add to Cart or Remove from Cart) or EDD Add to Cart Click. (https:Few readers

• FAQ: How Can I Add Fields in the Mailchimp popup

  How do I add a field inside the Mailchimp popup. In order to add a field to your Mailchimp popup, you need to do it from your Mailchimp account. Right after, update the Mailchimp popup for an accurate result.Few readers

• FAQ: How Can I Show the same Popup to a same User after the Verification of the Age Restriction popup?

  Is there an option to specify the number of days after which the visitor will see the Popup again if they don’t pass the verification? You can use the “Remember choice” option to specify the number of days after which the visitor will see the Popup again if they don’t pass the verification.Few readers

• FAQ: Is Extra Plugin Needed to be Used along with the Geo Targeting extension

  Do we need to have the extra plugin in order to be able to use the Geo Targeting extension? There is now need to install any other plugin. We use our own library, which gets updated from time to time.Few readers

• FAQ: How to Fix the Double scroll bars of the popup

  How to remove the double scroll bars of the popup? Use this code in the CSS filed of the popup, to remove the double scroll bars of the popup: sgpb-main-html-content-wrapper overflow: hidden !important; -Few readers

• FAQ: Why Do I Get an Error When Activating The Extension/Bundle I purchased?

  Getting the following error when trying to install the single extension or a bundle: To enable ‘’name of the extension, for example, Popup Builder Subscription Plus’’ extension/Bundle you need to activate the Popup Builder plugin. The error appears when you are trying to install and activate the pro version of the plugin before having the core version of the plugin installed and activated on the website. Please, follow the artiFew readers

• FAQ: How to choose Timezone for the Scheduled popups?

  Can I use the timezone for my scheduled popups? In case of the Scheduling extension your current WordPress Time Zone will be used.Few readers

• FAQ: How to check my Popup ID?

  How can I check my popup ID? There are 3 ways on doing that Go to your WordPress Dashboard >Popup Builder, click on the All Popups, after then check your created Popup list. Edit any created Popup type and check the link. (https://storage.crisp.chat/users/helpdesk/website/3fee58eaeb6dda00/screenshot5tty124.Few readers

• FAQ: Can I use the Adblock extension with any popup type?

  Can I use the Adblock extension with any popup type? Adblock is not a separate popup type but an event (trigger). Thus, it works with any of the popup types you may have.Few readers

• FAQ: Why are there Blank Display Rules and Events section after the installation of the plugin

  What to do if after the installation of the plugin, the Events and Display Rules sections are blank? First, try clearing the website with the cache plugin you might have. If that doesn’t help, try reinstalling the plugin. In the end, try to check the possible conflict between our plugin and one of the plugins or themes you use. Here are the steps to perform: To figure that out, may we ask you to deactivate all the plugins you hFew readers

• FAQ: Does Popup Builder comes with a one time payment?

  Does your product come with a one time payment? The product is subscription-based and in order to get updates and support for it, it needs to be renewed every year.Few readers

• FAQ: Why Can't I Create a Popup with Scroll Triggered Extension After Installation

  I have installed the Scroll Triggered extension, but when I am trying to add a new popup, I can’t see it among the available options Scrolling is not a separate popup type but an event (trigger) that works with any of the popup types you may have. Once the plugin is installed and activated, you need to create the desired popup type, which you want to open when the page is scrolled and from the Events section select the appropriatFew readers

• FAQ: What Plugins are Required for Using the Recent Sales extension?

  What are the plugins that I need to have to be able to use the Recent Sales plugin? In order to be able to use the extension, you need to have WooCommerce and/or EDD ( Easy Digital Downloads) plugins installed and activated beforehand.Few readers

• FAQ: Does Inactivity extension work with any popup type?

  Can I use the Inactivity extension with any popup type? Inactivity is not a separate popup type but an event (trigger). Thus, it works with any of the popup types you may have.Few readers